Theme: Store Infrastructure
Issue 9, April 15, 1998    ISSN 1094-9001
Planning Your Store
Dr. Ralph F. Wilson, Editor How Much Store Infra-
structure Do You Need?

by Dr. Ralph F. Wilson
E-Commerce Consultant
While e-commerce is definitely more difficult than setting up and running a standard website, online stores can go from simple to extremely complex. How do you decide how much infrastructure you need at your stage of the game? What is essential? What is nice-to-have but not that valuable. We'll try to guide you through these issues.

We specialize in providing vital information to merchants and developers which will save them lots of time, wrong decisions, and ultimately a good deal of money. We think you'll agree this kind of information is well worth an annual subscription to Web Commerce Today. READ THE ARTICLE

RAPID CHANGES COMING
Europe E-Commerce
Bill Dunlap of Euro-Marketing Associates keeps a good pulse on the state of e-commerce in Europe. You'll need to read this report to keep up on the very fast-moving pace of e-commerce in Europe. Bill outlines the primary payment systems beginning to become established in Europe. US companies pay heed. Conducting online sales to Germans, for example, will require a different kind of payment system than provided by US credit card processors. Read the Article.

Sidebar: Example European Online Stores
Survey of the some of the best in European online online stores. Read the FREE article

Creative Irish Gifts
Learning from the ShopIrish.com Webstore
It's rare to have a small business owner share the good and the bad. Usually you here stories of greatness or all stories of woe, and learn little. Rory O'Connor tells how they opened a Web store to sell products from the family's ten-year-old catalog business Creative Irish Gifts. You'll find ten things they did right and five they did wrong. Very instructive for the small Web store! Read the FREE Article.
E-COMMERCE BOOK OF THE MONTH

Creating Stores on the Web

Creating Stores on the Web
by Joe Cataudella, Ben Sawyer, and Dave Greely (Peachpit Press, April 1998)

If you're looking for a comprehensive book that explains how a small business can set up on online store, Creating Stores on the Web fills the bill admirably. The book consists largely of what storeowner Joe Cataudella learned as he developed Tronix Multimedia, a online videogame store begun in 1993, and one of the first Web retailers to turn a profit. The book has a practical guidebook flavor, with Joe explaining candidly what worked and what didn't.

While you won't learn much about modern store-building software needed to set up a store beyond providing an annotated listing of such products, you'll find a great deal of helpful information on nearly every other practical topic.

Creating Stores on the Web is especially strong on the business approaches storeowners need to succeed on the Web. It includes an excellent chapter outlining the various online store business models, and then discusses details such as stocking the store, weighing the pros and cons of drop shipping, creating retail content on a budget, preventing online fraud, taking credit cards, and shipping products. Sections of the book also discuss online sales demographics and psychology, store promotion, online competition, and customer service excellence. The text closes with a chapter written by an attorney concerning legal issues involved with online sales.

Larger corporations won't get much from this book, but its unapologetic small business slant makes it just right for entrepreneurs planning to set up a Web store. Purchase the book at discount

| Bkmrk
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