How to Promote Your Local Business on the Internet

How to Promote Your Local Business on the InternetIf you have a local business -- or serve as a consultant or web designer for local businesses -- then I'm pretty sure you'll want to purchase this 44-page book I published on January 26, 2005.

Question: If I own a local business that sells traditional goods and services, what good is the Internet to me?

Answer: If you live in a city of any size -- especially in an area where new people are moving in -- people are increasingly using the Internet to find local businesses. That may not be your preferred mode of research, but for many, especially younger people, the Internet is their key to knowledge -- both local and global.

24% of searches are for local items and businessesIn July 2004, Nielsen//NetRatings new MegaView Search service found that 24.4% of searchers on major search engines conducted searches that were local in scope, averaging 4.6 searches per searcher. In September 2004, a Kelsey Group-BizRate.com study found that more than 74% of respondents said they had conducted local searches and confirmed that 20% of all searches among respondents was local. Using the Internet to find local businesses is now mainstream and can only grow in frequency.

Nursery ownerSome of the businesses that can be helped by local Internet marketing include: chiropractor, computer retailer, travel agent, locksmith, massage therapist, insurance agent, real estate agent, mortgage broker, maid service hardware retailer, plumber, auto repair, physician, dentist, florist, limousine service, accountant, auto dealer, lawyer, restaurant, and movers, among others.

Fortunately, for a local business you don't need a huge, complex, and expensive website to be effective. You're not competing with the best of the best nationally, you just need to present yourself well to local residents and those within driving distance.

This book will explain how to use the Internet to market a local or regional business. It is not, however, designed to be a dumbed down guide for people who know nothing. I'll assume some understanding of how the Internet works (what a domain name is, etc.) and that you are willing to learn. There are many books that will explain the basics, so I won't cover all the basics here, but focus on the particular Internet marketing techniques that are effective for local businesses.

Nor will this book describe all the traditional off-line ways to market your business. You'll need to use many of these to market successfully locally -- since the Internet is just one piece (though a growing piece) of the local marketing puzzle. If you need a great book on traditional local marketing I heartily recommend Jay Conrad Levinson's Guerrilla Marketing (third edition, Houghton Mifflin, 1998).

Local physicianBut few books approach the Internet from a local marketing standpoint. The book you're reading is designed to be a brief, focused, no-hype how-to-do-it guide to marketing a local business on the Internet. It is meant to be suggestive rather than comprehensive, since every aspect of the Internet is changing -- especially local Internet advertising -- so expect to use this book as a jumping off point for the areas that interest you.

My hope for you is that you'll learn how to do effective Internet marketing for you local business and so increase the number of new and returning customers 25% or so. How's that for a modest, but realistic goal?

Here's the Table of Contents

Preface

2

1. Marketing Your Local Business Starts with Your Website

6
  The Purpose of Your Website 6
  Writing a Website 7
  Your Home Page 8
  Photos 8
  Domain Name 8
  Maps 8
  Site Development Tools 9

2. Search Engine Optimization (SEO) for Local Sites

10
  Keyword Indexing 10
  How to Place Keywords in Your Webpage 10
  Fine-Tuning Your Webpages 12
  Clues to Your Location 12
  Gathering Links from Local Businesses 12

3. Local Portal Sites

14
  1. Internet Yellow Pages 15
  2. Nationally-Based City Guides 15
  3. Newspaper-Based Guides 16
  4. Other Locally-Based City Guides 17
  5. Search Engine Local Portals 17

4. Back to the Yellow Pages for Local Business Advertising

22

5. Local Pay Per Click on Google and Overture

26
  A Different PPC Strategy 27
  Variable PPC Prices according to Location 29
  Yahoo! Local Match 30
  Google AdWords Geotargeting 30
  PPC Campaign Examples 33
  Pay Per Call Lead Generation 33

6. Display Your Local Business URL Everywhere

35

7. E-Mail Marketing to Existing Local Business Customers

38
  Begin a Regular E-Mail Newsletter 38
  Collecting E-mail Addresses 39
  Select an E-mail Service to Send Your E-Mail 40
  Renting Local E-Mail Lists 41

8. Resources for Marketing Your Local Business on the Internet

42
  Articles in the Web Marketing Info Center 42
  Ad Venues 42
  Local Business Marketing Services 43
  About the Author 44

If you've been around Internet marketing for very long, I can read your mind. You're thinking, "I know all that stuff."

As one who knows my way around Web marketing, let me humbly suggest that you don't. Yes, you'll know the basic principles. But "the devil is in the details," as they say. I spent nearly 40 hours researching local marketing and this is the fruit of my labor. I certainly learned things I didn't know, such as:

  • Music store local small businessHow to optimize your webpages to rank high in local searches.
  • How Yellow Pages advertising can dovetail with local Internet marketing.
  • How not to waste your money with enhanced ads -- and the exceptions!
  • How to use Yahoo! Local Match ads and get a $20 bonus when you begin.
  • How to get good results with Citysearch ads and when to save your money.
  • What keyword buying strategy to employ with Overture and Google.
  • How to take advantage of Google's geotargeting ability.
  • And much more ....

If you've read my materials before, you know I don't beat around the bush. Nor do I pad my writing with fluff and hype. You'll find these 44 pages jam-packed with actionable information.

Is the Time Right for Internet marketing of Local Businesses?

I think you'll be amazed at some results that ReachLocal, a company that specializes in local Internet marketing, has had with small business clients in different US cities:

  • Carpet Cleaning Company, Atlanta. They began with an initial budget of $250 for 20 days. From that they recorded 143 website visits, received 28 phone calls, and sold 13 jobs at average of $273 per job. New sales revenue for the 20 days was $3,549.
  • Heating and Air Conditioning Company, Los Angeles. For an initial budget of $1,000 for 60 days, they received 112 phone calls and logged 34 coupon redemptions, resulting in $24,000 of business from this new customer base. Subsequently they increased their monthly budget to $2,250 per month.
  • Dentist, Atlanta. He began with a $500 per month campaign, which resulted in 215 site visits and 34 phone calls. He increased his budget to $600 per month.

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You can purchase this book either as an e-book or a printed book-- or receive the e-book as a free bonus as part of a special offer. Let me explain....

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Small local businessman

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  8. How to Promote Your Local Business on the Internet How to Promote Your Local Business on the Internet. This 44-page book is designed for local business owners and marketing directors, as well as professionals who serve them -- web designers and marketing consultants. While not repeating all the Internet marketing basics, it focuses on the elements that can make local business marketing a success, localized search engine optimization, Yellow Page ads, awareness of local portals, use of local PPC options and geotargeting at Google AdWords and Yahoo Local, e-mail newsletters, etc. I sell this for $13.95.
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